Refunds & Returns
We can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
No returns, refunds or exchanges on any products not able to be sold because of any causes beyond the control of either party, including but not limited to, acts of God, weather, war, civil unrest, strikes, lockouts, riots, insurrection, terrorist attacks, government regulatory actions, acts or decrees of governmental or military bodies, fire, casualty, flood, earthquake, or any other force majeure event.
No refunds on any vaping products.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment in 3-7 business days. Please note, we do not offer refunds on wholesale orders.
Refund issues (if applicable)
If you haven’t received a refund yet, first check with your bank. It may take some time for processing before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at WizardsVaporBar@gmail.com.
Sale items (if applicable)
Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to complete an exchange, send us an email at WizardsVaporBar@gmail.com and send your item to one of our Wizards Vape locations
Gifts
If the purchased item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the purchased item wasn’t marked as a gift, the amount will be refunded to the buyer’s credit card or original method of payment.
Shipping
To complete your return, mail or bring your product(s) to one of our Wizard Vape Locations Depending on your location, the shipping times may vary.
Wizards Vapor Bar & Smoke Shop’s main goal is to have everything you need for your well being, body and mind.
WARNING: The products listed on this site may contain nicotine.Nicotine is an addictive chemical. The Wizards Vape products listed on this site are intended for use by persons of legal age (at least 18-21) or older in your jurisdiction, and not by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. These products may be poisonous if orally ingested and are not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. These products are not smoking cessation products and have not been tested or guaranteed as such. Neither the Food and Drug Administration nor any other health or regulatory authority has not evaluated the safety of these products or any of the statements made by the manufacturer. The manufacturer is not responsible for any damage or personal injury caused by inappropriate, incorrect, or irresponsible use of our products. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without prior written or oral notice. When recharging devices, use only the charger provided. Use of unauthorized chargers (including car chargers or car charger adapters) may lead to overheating and possible burning of items in contact with the device. Wizards Vape is not responsible for battery and charger explosions, fires or malfunctions due to the use of unauthorized chargers or product misuse or abuse. CALIFORNIA PROPOSITION 65 – WARNING: Wizards Vape products can expose you to (a) chemicals, including nicotine, known to the State of California to cause birth defects or other reproductive harm, and (b) chemicals, including formaldehyde and acetaldehyde, known to the State of California to cause cancer.